What happens when my data runs out?
If you have no other applicable plan, mobile data stops when the current plan runs out.
If another plan that covers your current destination is already on the Atli eSIM, it can take over automatically.
You can buy another plan at any time, including during your trip. It is added to the Atli eSIM already on your phone, so you do not need another QR code or installation.
What happens if I have more than one plan?
When the current plan ends, another plan that covers your current destination can take over automatically if one is already on the Atli eSIM.
There is nothing new to install, and you are not charged again when an already-purchased plan takes over.
A waiting plan still has its own 30-day start window from the day it was purchased. If it has not started within 30 days, it expires. See When does my eSIM plan start?.
How do I get data back when my plan has run out?
- 1Connect to Wi-Fi or another internet connection.
- 2Buy another plan that covers your destination.
- 3The new plan is added to the Atli eSIM already on your phone.
If the new plan is active but data still does not work, see Why is my eSIM not working abroad?.
How can I see my data before it runs out?
Type check data in Atli to see how much data remains and the time left on your plan. See How much data do I have left?.
Does a plan end when the data or the days run out?
Yes. A fixed-data plan ends when either its data allowance or its validity runs out, whichever happens first.
FAQ
Will I be charged automatically when my data runs out?
No. Atli plans are one-time purchases. You are only charged when you choose to buy another plan. See Does my plan renew automatically?.
Will my phone use my own SIM for data instead?
Normally, Atli remains the mobile-data line you selected. Your phone's Dual SIM settings can affect how data switching behaves.
Keep Data Roaming off on your own SIM if you want to avoid accidental roaming-data charges from your carrier. See Use a travel eSIM and your own SIM together.
Can an Unlimited plan run out of data?
An Unlimited plan does not have a fixed total data allowance during its validity, but it still ends when the number of days you bought runs out.
You get 3 GB of high-speed data in each 24-hour period. After that, speeds are reduced to 3 Mbps until the next daily reset.
Should I delete the eSIM when the data runs out?
No. Keep the Atli eSIM installed. New plans can be added to the same eSIM.
Already deleted it from the same phone? Type wallet in Atli, open your eSIM, then tap QR / Install and try installing it again.
Reinstall not working? See Can’t activate your eSIM. Using a different phone? See Deleted your eSIM or got a new phone?.
How much data should I buy next time?
It depends more on what you do online than how many days you travel. Video, large downloads and hotspot use can consume data quickly.
Use the data calculator to estimate the plan size you need.